酒店英语面试问题及答案

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酒店英语面试问题及答案

　　在学习、工作中，只要有考核要求，就会有试题，试题是考核某种技能水平的标准。相信很多朋友都需要一份能切实有效地帮助到自己的试题吧？以下是小编整理的酒店英语面试问题及答案，仅供参考，欢迎大家阅读。

酒店英语面试问题及答案

　　酒店英语面试问题及答案 1

　　1、 Why do you want to leave your current job/company?

　　If you’re applying for a more senior job, you might answer:

　　“I really enjoy what I do, but I’m ready for more responsibility and challenge which your job offers. Unfortunately, my current job/employer can’t give me this.”

　　If this isn’t the reason, use yours instead, but always be positive in your answers to tough interview question

　　2、What do you think of your current boss?

　　“My current boss is great. He sets the team challenging but realistic targets and motivates us to achieve them…”

　　“My current boss is very good. She deals with her team firmly but fairly and enjoys our respect because of this…”

　　If your current boss is not great, and you are prepared to answer more interview questions about this, say so, but do balance each criticism with a positive point. Remember the need to appear positive in your answers to interview questions. You might say:

　　“My current boss has strengths and weaknesses. He is very good at listening to people but sometimes, in my view, doesn’t deal with underperformers firmly enough. This affects team morale sometimes…”

　　3、What will you miss about your present job?

　　People is the best interview answer here. Say anything else and you’re suggesting the job you’re applying for won’t give you everything you had and more, and might even leave you wanting!

　　As you think about answers to interview questions, always have in mind the need to create a positive impression.

　　“Well I’m confident that the job you’re offering will give me everything I have now and more so I don’t think I’ll miss anything about the job itself. But I’ll miss some of the people of course…”

　　酒店英语面试问题及答案 2

　　1、What can you tell me about XYZ Company?

　　If you need to, start by saying “Is it ok if I refer to my notes?”. When you get the nod, off you go.

　　A good interview answer should include short factual statements covering such things as the Company’s history, its products, staff numbers, turnover and future business objectives. Something like this is fine:

　　“I believe the Company began in 1967, with just one outlet, but now has 25. From what I’ve read, you sell A, B and C products across Europe and the States and have a turnover in excess of $5 million. You employ 125 staff. I beleive you hope to enter the Asian market by 2010″. “I’ve done some research and can tell you more if you like”.

　　You will likely hear “No, that’s fine. Thank you.”

　　Your interviewers will be impressed that you prepared and made notes and you’re off to a good start.

　　2、What do you think XYZ Company can offer you?

　　There are two bits to this interview question, the role and the Company. Mention both. You might say:

　　“I’m told the Company has a firm commitment to individual training and development. This is great news for me because I’m keen to learn and advance in the Company. The role itself appears challenging and rewarding which I’ll find very motivating”.

　　3、If you’re successful, what do you think you’ll be doing day-to-day?

　　You might start by saying “I understand that I’ll be…”. Then you could talk about the main role, any other activities and any targets you expect to be given.

　　4、What are your strengths/weaknesses?

　　IMPORTANT — this common job interview question can be asked in many different ways, such as “What qualities do you admire in others that you would like to develop in yourself?”

　　Strengths should be easy enough to think about (keep the position in mind).

　　Talking about weaknesses can be harder but good interview answers are still possible. Many people choose to mention something which they’ve recognized as being a weakness but have overcome.

　　“I’d like to be more organized, like one of my colleagues. She doesn’t have to try. But because I don’t find it as easy as her, I use to-do lists and a diary to help me successfully manage my work”.

　　On a final note, it’s much safer to highlight your lack of experience or knowledge as a weakness than a fault in your personality. Employers can always give you experience but few want to help you overcome shortcomings in your personality! So avoid telling interviewers that you “get bored” or “too involved” or “frustrated”!

　　酒店英语面试问题及答案 3

　　1、What do you look for in a job?

　　This is really a question about suitability, though we’ve included it here.

　　Remember the advert? Focus on the advert criteria and you won’t go far wrong. For example, if the advert called for someone to lead others, you might say:

　　“I like a job where I can lead and motivate others and enjoy seeing improvements in team performance”.

　　If the advert called for a target-focused individual, you might say:

　　“I like having targets. They encourage me to stretch myself and beat them!”

　　2、What is your personal mission statement or motto?

　　Not everyone has one, but because you might be asked, think what yours would be.

　　“Just do it!”

　　“Right first time, every time”.

　　“Less talk, more action”.

　　“Treat others as you’d wish to be treated”.

　　“Fortune favours the brave”.

　　“Quality, quality, quality…”.

　　Our advice: This is one of those times when we ask candidates to explain their answers to our interview questions. So, whatever you say, it’s likely you’ll be asked to give a reason or example so have one in mind. For most jobs, you want to sound positive and motivated, but possibly not ruthless or inconsiderate.

　　8、What do you enjoy most about what you do now?

　　“I really enjoy the technical nature of the job and the speed at which I’m able to fix faults. I get a lot of satisfaction from getting people back to work as soon as possible”.

　　If working as part of a team is mentioned as a requirement of the job, you might answer:

　　“I really enjoy being part of a team. I like it when the team pulls together to achieve something and everyone can take some credit”.

　　3、 What do you enjoy least about your current role?

　　A good interview answer might go something like this:

　　“Actually, I enjoy everything about what I do. I suppose if I had to give something up, it would be…”

　　The ‘something’ depends on you, but it’s best to mention something incidental to your job, like admin or paperwork. So you might say:

　　“I’m not sure (pause). I suppose if I had to pick something to give up it would be paperwork. I know it’s important, and I do it well, but if someone else did if for me, that would be great!”

　　酒店英语面试问题及答案 4

　　1、你喜欢和什么样的人/经理一起工作？

　　What kind of people/manager do you like to work with?

　　这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。

　　2、如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？

　　What kind of value/contribution will you bring in if you join our hotel?

　　可以大胆谈谈自己的优势，尤其是根据自己的经验。可以说：If I get chance to join XXX hotel, I believe that my rich experiences in XXX(擅长的方面) can bring extra value to XXX hotel. Because/Since...（因为...谈自己以前的经历). 这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。

　　3、How would you handle difficult or fussy customers?

　　你是如何应对麻烦或者挑剔的客人的？

　　这个问题算是酒店面试最常见问题之一了。其实关于应对挑剔麻烦的客人，你的回答可以遵循以下6个关键词来组织自己的`语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的客人。

　　Respect/尊重

　　Empathy/同理心，站在客人的角度思考(I will put myself in the customers shoes, and try to see the situation from his/her perspective)

　　Listen/倾听

　　Identify the problem/找出问题

　　Avoid blame/避免责备

　　Resolve the problem/解决问题

　　4、Would you describe yourself as more of a leader or more of a follower?

　　你觉得自己是个领导者还是一个追随者？

　　不要被问题给限制了。如果你说一个领导者，可能会暗示你不太遵守工作规则。如果你说追随者，你看起来好像只知道服从，没有什么雄心壮志。但是其实别担心，只要解释好就可以。这个问题没有正确答案的，更加取决于你面试的职位，如果是一个领导者的职位，那你可以说自己想要成为一个领导者，更加显示出你雄心壮志的一面，想要成长的一面。

　　5、If you were an animal, which one would you be?

　　如果你可以做一个动物，你想做哪个动物？

　　面试官其实想看你快速思考的能力。如果你说你想做兔子bunny，那你给人的印象大概是温和soft、被动passive。如果你回答狮子lion，你大概比较aggressive。这个问题的关键是看你想给面试官留下什么样的印象了。

　　6、Why did you leave (are you leaving) your job?

　　为什么你要离职？

　　这个问题，有很多答案，一般比较“好”一点的回答是：

　　我想有更好的职业发展(better career development)

　　我想开阔我的视野(broaden my views)

　　还有一些比较客观的原因，比如：

　　我上一家酒店关了/搬了（Business went down/relocate in..)

　　这个问题的回答很多，只要合理，上面的“好”只是相对而言的。但是小编建议不要说，离职因为是由于我和老板/同事的矛盾，或者抱怨自己上一家酒店的不好，这些其实会让面试官开始担心，你能否如何好处理人际关系等。

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