高三英语作文：从网站订购的书籍存在问题的投诉信

假定你是李华,你收到自己从某境外网站订购的一套Harry Potter系列丛书。但你发现收到的`书籍存在一些问题。请写一封投诉信给该网站，要求对方道歉并做相应补偿。

注意：

1.词数:100左右；

2.开头和结尾已经给出，不计人总词数；
3.可适当增加细节，以使行文连贯。

Dear Sir or Madam，

I'm one of your customers. I’m writing to complain about your bad service.

Looking forward to your reply as soon as possible.

Yours sincerely，

Li Hua
参考范文
One Possible Version
Dear Sir/Madam,
I’m one of your customers, I’m writing to complain about your bad service. I placed an order for a set of Harry Potter Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set as I found one book missing.
Therefore, I require that you should apologize to me for your mistake and make up for the loss in time. I trust you will take my complaints seriously and improve your service. Thank you for your time and kind consideration.
Looking forward to your reply as soon as possible.
Yours sincerely,
Li Hua